Keep your pet comfortably cool during warm days with the PaWz Pet Cooling Mat. Designed for ease and versatility, it offers a refreshing spot that your furry friend will love, whether at home or on the move.
Enjoy free insured metro delivery and rest assured with a 12 month warranty. This ensures a risk-free purchase, so you can focus on keeping your pet cool and comfortable wherever you go.
Your payment information is processed securely, encrypted at checkout, and we never store or have access to your full payment details.
Pay later services are subject to approval; provider T&Cs and late fees may apply.
Yes. Assembly is designed to be straightforward, with clear step-by-step instructions and all required hardware included.
Most customers find the process simple and hassle free. For larger items, having a second person help can make assembly even quicker.
Yes. We offer change of mind returns on most items within 7 days of delivery.
The item must be unused, unassembled and in its original packaging. Simply contact our friendly support team and we’ll guide you through the return process.
Yes. We offer free tracked and insured delivery to most metro and regional postcodes across Australia.
Some remote locations may incur an additional surcharge. Enter your postcode into the Free Shipping Checker further up the page for an instant answer.
Most orders are dispatched from our main warehouse in Victoria, while some smaller items may ship from Sydney.
Every order includes tracking and delivery protection against loss or damage in transit, so you can shop with confidence.
Yes. All products include a 12-month Australian warranty, while mattresses include an extended 5-year warranty for added peace of mind.
Yes. You can split your purchase into interest-free payments with Afterpay, Klarna or Zip at checkout, subject to provider approval and terms.
Yes. You’ll receive an email with your tracking link the moment your order dispatches from our warehouse.
Don't see it? Please check your spam folder, or get in touch via live chat, WhatsApp, email, or social media and we'll track it down for you.
You’re just one step away from joining the Rivercity House & Home Co family! Take a peek at how others are styling their new pieces to create beautiful, cosy spaces.
Rest Assured, You’re in Good Hands
