We aim to process and dispatch most standard orders within 1–5 business days.
Orders placed over the weekend will begin processing from the following Monday.
Delivery estimates below are calculated from the date your order is dispatched:
Victoria: 1–4 business days
South Australia: 2–5 business days
New South Wales & Australian Capital Territory: 3–6 business days
Queensland & Tasmania: 3–7 business days
Northern Territory & Western Australia: 4–14 business days
Metro deliveries are generally completed faster, while regional and remote locations may take a little longer.
Please note that these timeframes are estimates only. Delivery times can vary depending on your postcode, courier capacity, public holidays and unforeseen transport delays.
Every Rivercity House & Home Co order includes:
Live Tracking: Follow your order from dispatch to delivery with tracking updates provided by the courier.
Delivery Protection: Your order is tracked and protected throughout transit. In the rare event of any damage or loss, you’re automatically covered — just let us know and we’ll fix it fast.
We offer free shipping to most metro and regional postcodes across Australia.
Simply enter your postcode into the Free Shipping Checker on any product page to instantly confirm whether your delivery address is eligible.
Some remote locations may incur an additional delivery charge, which will be clearly shown before you place your order.
During major sale events such as Black Friday, Cyber Monday and the holiday season, processing and delivery may take up to 7 business days due to increased order volumes.
Our team and delivery partners will continue working to get your order on its way as quickly as possible, with tracking provided once it has been dispatched.
