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✔️ 2x ProductReview award winners!
✔️ Interest-free with Afterpay, Zip & Klarna
✔️ Free insured delivery to most Aussie postcodes
✔️ Complimentary shipping protection included
✔️ Live tracking with every order
✔️ Local support via chat, email or socials
✔️ Priority processing available for faster dispatch
✔️ 12-month Aussie warranty
✔️ Easy returns & exchanges
Thousands of happy customers. Zero showroom pressure. Just great value, delivered.
Yes — it comes with simple step-by-step instructions. Most customers find assembly quick and hassle-free. We also include all required tools unless stated otherwise.
We totally get it — sometimes things just don’t suit your space. That’s why we offer change of mind returns within 7 days of delivery on most items.
To qualify, all we ask is that the item is:
Just reach out to our friendly team within 7 days of receiving your order and we’ll walk you through the simple return steps.
For most Aussie postcodes — yes, it absolutely is! We offer free insured delivery to the vast majority of locations.
That said, some remote or far regional areas may attract a small delivery surcharge due to courier access.
Want to double check your area? Just scroll up to the "Free Shipping Checker" located just below the product description — enter your postcode and you’ll get an instant answer. Easy!
Most orders are shipped from our main warehouse in Victoria, ensuring fast and reliable delivery.
All orders come with full tracking and insured protection against loss, damage, or theft for complete peace of mind.
Yes — every product includes a full 12-month Australian warranty for peace of mind.
Yes — we offer interest-free payment options including Afterpay, Klarna, and Zip.
At Rivercity House & Home Co, we believe in full transparency — that’s why all our customer reviews are hosted on ProductReview.com.au, Australia’s most trusted independent review platform.
Unlike some competitors who display handpicked testimonials on their own websites, we can’t edit or remove anything. Every review — good or bad — is publicly visible and completely unfiltered.
We’re proud to be 2× ProductReview Award Winners, recognised for consistently delivering great products and service. Real reviews from real customers mean you can shop with total confidence.
Absolutely. As soon as your order ships, you’ll get a tracking link by email. You can follow its journey right to your doorstep.
And if you need help at any point, just shoot us a message — we're real people and we actually reply.
If we still haven't answered your question, please contact us and we will get back to you as soon as possible!
We’re thrilled to be named ProductReview.com.au Winners for both Home & Garden Shops and Online Shops in 2024 & 2025!
With hundreds of 5-star reviews, this award reflects the trust of our amazing customers and the dedication of our team.
Thank you for choosing Rivercity!
You’re just one step away from joining the Rivercity family! Take a peek at how others are styling their new pieces to create beautiful, cosy spaces.
Rest Assured, You’re in Good Hands
