At Rivercity House & Home Co, your satisfaction is our priority. We understand that you might have questions about our products and services, and we're committed to providing you with the assistance you need.
For immediate answers, explore our Frequently Asked Questions (FAQs) section. It's packed with information addressing the most common enquiries we receive, allowing you to find solutions quickly and easily.
If you can't find what you're looking for in the FAQs, we're more than happy to assist you further. Here's how you can get in touch:
If your enquiry is regarding a partial or incomplete delivery, or if an item is missing, please click here for further information.
Our support team is available Monday to Friday, from 9 AM to 5 PM AEST, ready to provide you with the support you need.
Though we're an online retailer, we have established offices in Melbourne and Brisbane for administrative purposes. Please note, we do not operate any showrooms at these addresses.
Melbourne Head Office:
Rivercity House & Home Co HQ
Level 23, 727 Collins Street
Melbourne, VIC, 3008
Brisbane Office:
Rivercity House & Home Co
Suite No. 1341, 3/100 Campbell St
Bowen Hills, QLD, 4006
As an online retailer, we leverage the advantage of low operational costs to offer high-quality products at the most affordable prices. Our dedication to customer satisfaction is unwavering, and we're here to support you, whether through email, social media, or live chat, ensuring a seamless shopping experience.
We look forward to assisting you!
