Yes — it comes with simple step-by-step instructions. Most customers find assembly quick and hassle-free. We also include all required tools unless stated otherwise.

We totally get it — sometimes things just don’t suit your space. That’s why we offer change of mind returns within 7 days of delivery on most items.

To qualify, all we ask is that the item is:

• Unused and unassembled
• Still in its original packaging
• In brand-new condition, ready for resale

Just reach out to our friendly team within 7 days of receiving your order and we’ll walk you through the simple return steps.

For most Aussie postcodes — yes, it absolutely is! We offer free insured delivery to the vast majority of locations.

That said, some remote or far regional areas may attract a small delivery surcharge due to courier access.

Want to double check your area? Just scroll up to the "Free Shipping Checker" located just below the product description — enter your postcode and you’ll get an instant answer. Easy!

Most orders are shipped from our main warehouse in Victoria, ensuring fast and reliable delivery.

All orders come with full tracking and insured protection against loss, damage, or theft for complete peace of mind.

Yes — every product includes a full 12-month Australian warranty for peace of mind. Mattresses have a huge 60-month warranty!

Yes — we offer interest-free payment options including Afterpay, Klarna, and Zip.

Absolutely. As soon as your order ships, you’ll get a tracking link by email. You can follow its journey right to your doorstep.

And if you need help at any point, just shoot us a message — we're real people and we actually reply.