Update: 14th April 2022
Time: 09:00AM AEST

To our valued customers,

While we continue to dispatch orders on time, we do anticipate some operational delays with some of our delivery carriers in light of the devastating flooding across our country, combined with the omicron spread. 

Like many businesses in Australia, several delivery depots have been impacted by positive COVID cases and the necessary isolation time required to ensure safe re-entry to the workplace. This has had a flow-on effect across the network.

The majority of our orders continue to be delivered within our estimated timeframe, however we would like our customers to know some delays can occur. Please take this into consideration when placing your order. 

Standard Estimated Delivery Time Frames: 
(Approx times from dispatch to delivery)

VIC: 3-9 business days (Further delays expected)
SA: 4-10 business days
NSW & ACT: 6-14 business days (Further delays expected)
QLD & TAS: 4-11 business days
NT & WA: 5-15 business days (Further delays expected)

We sincerely apologise for any inconvenience and thank you for your ongoing support.

If you have any questions, please reach out to our customer support team: however please note all delivery enquiries are handled by your assigned courier, and not by Rivercity House & Home Co. 

Stay safe everyone! Your friends at Rivercity House & Home Co.